Privacy Policy
Last updated: June 3, 2026
Introduction
oak-finch ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or enroll in our programs.
Information We Collect
Personal Information
When you enroll in our programs or contact us, we may collect:
- Name and contact details (email address)
- Cooking experience level and goals
- Payment information (processed securely through third-party providers)
- Communication preferences
Automatically Collected Information
When you visit our website, we automatically collect:
- Browser type and version
- Device information
- IP address
- Pages visited and time spent
- Referral source
How We Use Your Information
We use collected information to:
- Process enrollments and deliver our programs
- Communicate about your enrollment and program updates
- Respond to inquiries and provide customer support
- Improve our website and services
- Send marketing communications (with your consent)
- Comply with legal obligations
Data Sharing and Disclosure
We do not sell your personal information. We may share data with:
- Service providers who assist in delivering our programs (email platforms, payment processors)
- Legal authorities when required by law
- Business successors in the event of a merger or acquisition
Cookies and Tracking
We use cookies to enhance your browsing experience. You can manage cookie preferences through our cookie banner or browser settings. For more details, see our Cookies Policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
To exercise these rights, contact us at [email protected].
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Enrollment data is typically retained for seven years for tax and legal compliance.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date.
Contact Us
For privacy-related questions or concerns, contact:
Email: [email protected]
Address: 142 Flinders Lane, Melbourne VIC 3000, Australia